Privacy Policy

Data Controller

The controller responsible for the processing of your personal data is TEAMSEA, with NRT F370627L and registered address at Carrer de les Escoles, 2, baixos, despatx 26, AD600 Sant Julià de Lòria, Principality of Andorra (hereinafter, “DELEGA PARTNERS”).

For any query related to this Privacy Policy or to the processing of your personal data, you may contact us via the email address [email protected].

Data Protection Officer

Currently, DELEGA PARTNERS has not appointed a Data Protection Officer. For any queries regarding data protection, you may write to [email protected].

What personal data do we process?

The personal data we may process are those that you provide directly through the website forms, by email, or through any other available contact channel.

Depending on the case, we may process the following categories of data:

  • name and surname;
  • email address;
  • telephone number;
  • postal address, where applicable;
  • data included in your enquiry, request or communication;
  • browsing and website usage data obtained through cookies or similar technologies.

In all cases, the data we may request from you will be adequate, relevant and limited to what is necessary for the corresponding purpose.

What are the purposes of processing personal data?

A) Contact forms, enquiries and information requests

If you complete a contact form, write to us or contact us through any available channel, we will process your personal data in order to handle and manage your enquiry, respond to your request and follow up on the communication maintained.

The legal basis for this processing is your consent and, where applicable, the application of pre-contractual measures at your request.

B) Provision of services and management of the contractual relationship

If you contract or request a service from DELEGA PARTNERS, we will process your personal data in order to manage the contractual or pre-contractual relationship, provide the requested services, manage invoicing, customer support and comply with applicable legal obligations.

The legal basis for this processing is the performance of the contract, the application of pre-contractual measures and/or compliance with legal obligations.

C) Cookies

This website uses technical cookies, which are necessary for its operation and security (Cloudflare), and, only if you accept them, Google Analytics 4 analytics cookies, run through Cloudflare Zaraz to measure visits.

The legal basis for analytics cookies is your consent, given through the cookie banner; technical cookies are based on the legitimate interest in ensuring the operation and security of the website. You can accept, reject or change your choice at any time via the cookie icon.

For more information, please see our Cookie Policy.

How long do we retain your data?

We will retain your personal data for the time strictly necessary to fulfil the purpose for which they were collected and, subsequently, for the legally required periods or while liabilities related to the processing may arise.

As a general rule:

  • data relating to enquiries, contact forms or information requests will be retained for the time necessary to respond to the request and subsequently for the period required to deal with potential claims;
  • data related to the provision of services or the contractual relationship will be retained while the relationship remains in force and subsequently for the applicable legal periods;
  • data obtained through cookies will be retained for the time indicated in the Cookies Policy or until you withdraw your consent.

How can you withdraw your consent?

When the processing of your personal data is based on consent, you may withdraw it at any time, free of charge and without justification, by sending a request to [email protected].

For cookies, you can also withdraw or change your consent at any time via the cookie icon on the website or the Cookie settings link.

The withdrawal of consent will not affect the lawfulness of the processing carried out prior to such withdrawal.

To whom will we disclose your data?

Your personal data will not be disclosed to third parties, except in the following cases:

  • when necessary for the provision of a service requested by you;
  • when there is a legal obligation;
  • when necessary for the establishment, exercise or defence of legal claims;
  • when service providers acting on behalf of DELEGA PARTNERS as data processors are involved.

In these cases, DELEGA PARTNERS will adopt the necessary measures to ensure that such third parties process personal data in accordance with applicable regulations and solely following our instructions.

International data transfers

To run the website we use providers acting as data processors: Cloudflare, Inc. (content delivery, security and consent management through Cloudflare Zaraz) and, only if you accept analytics cookies, Google LLC (Google Analytics 4). These providers may process data in the United States. Such transfers are carried out with appropriate safeguards under the applicable legislation, such as the providers’ certification under the EU-U.S. Data Privacy Framework and standard contractual clauses.

Data protection rights

In accordance with applicable regulations, you may exercise the following rights:

  • right of access to your personal data;
  • right to rectification of inaccurate or incomplete data;
  • right to erasure of your data where legally applicable;
  • right to restriction of processing in the cases provided for by law;
  • right to object to the processing of your data in certain circumstances;
  • right to data portability where legally and technically possible;
  • right to withdraw consent at any time where processing is based on such consent.

You may exercise these rights by sending a request to [email protected] or by post to the following address:

TEAMSEA / DELEGA PARTNERS
Carrer de les Escoles, 2, baixos, despatx 26
AD600 Sant Julià de Lòria
Principality of Andorra

Where necessary to verify your identity, we may request a copy of an official identification document.

Likewise, if you consider that the processing of your personal data does not comply with the applicable regulations, you may lodge a complaint with the competent supervisory authority.

Security of personal data

DELEGA PARTNERS has adopted appropriate technical and organisational measures to ensure an appropriate level of security and protect personal data against destruction, loss, alteration, unauthorised disclosure or access, whether accidental or unlawful.

Updates and changes to the Privacy Policy

DELEGA PARTNERS reserves the right to modify this Privacy Policy to adapt it to legislative, regulatory or interpretative developments, as well as to changes to the website or the services offered.

Where the changes are relevant, users will be informed by reasonable means, through a notice on the website or, where appropriate, by email.